Key Features

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Auto Ticketing

Auto Ticketing

Convert incoming emails into trackable tickets automatically.

Template Responses

Template Responses

Quickly respond to emails with predefined and customizable templates.

Parent-Child Tickets

Parent-Child Tickets

Organize related queries by linking tickets hierarchically.

TAT Tracking

TAT Tracking

Track turnaround times to ensure SLA compliance and timely responses.

Communication Channels

Communication Channels

Support for multiple communication methods, including email and SMS.

Why Choose Our Email Management Solution?

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Centralized email management for efficient query handling.

Automation tools to save time and reduce manual effort.

Enhanced SLA compliance with detailed tracking and reminders.

Comprehensive analytics for performance monitoring and improvement.