Key Features


Auto Ticketing
Convert incoming emails into trackable tickets automatically.

Template Responses
Quickly respond to emails with predefined and customizable templates.
Parent-Child Tickets
Organize related queries by linking tickets hierarchically.

TAT Tracking
Track turnaround times to ensure SLA compliance and timely responses.

Communication Channels
Support for multiple communication methods, including email and SMS.
Why Choose Our Email Management Solution?

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Centralized email management for efficient query handling.
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Automation tools to save time and reduce manual effort.
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Enhanced SLA compliance with detailed tracking and reminders.
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Comprehensive analytics for performance monitoring and improvement.